Decades have passed since those early days and I’ve seen newer companies start up, struggle to grown, and then disappear. I’ve learned that many of the basic principles on how you treat people are the “stuff” that keeps a company going for the long haul because people who are pleased with your service tend to like you, and people that like you tend to refer you to friends and family.

While I would love to earn your business, I know for a fact that I’m not the only Novi fence company in town. I know that some of you reading these words will, for one reason or another, choose to go with another provider. That being the case, I extend this free information based on my years of experience in the fence business to help you in selecting the best fence company to complete your job. I only ask that you give me a call too so that my team can show you exactly what we can do for you and at what price. I pride myself on that fact that my hand-picked and well-trained team members carry themselves in a kind and courteous manner while at the same time having a high level of knowledge to address all of your questions. I also feel confident that we offer the best price on any fence installation job foot-for-foot of any company in the area. That being said, let’s go over the three main things you need to consider when looking for a Novi fence company.

Proven Track Record – the first thing you want to do is make sure you go with a company who has more than just a few years of experience. This may seem harsh, right? After all, doesn’t the new guy need to be given a chance in order to allow him to build up a reputation of his own? I can sympathize with that line of thinking, but I also know that so-called “fence companies” are popping up every year and end up gone within two or three seasons. The main reason for this is that they don’t know the ins-and-outs of the business and so they end up making more than their fair share of mistakes. This means customers are dissatisfied and don’t recommend them to others which results in the business dying a long slow death. While we may all say that this survival-of-the-fittest pattern is good for our community as a whole as only the stronger companies survive, the problem is that while these inexperienced companies are being weeded out homeowners and business owners such as yourself are being harmed in the process. There are plenty of people who are NOT reading this article who can participate in this pattern of capitalistic Darwinism and you don’t have to feel guilty about not joining them in their fun. Choose a company that has been in business for at least 5 to 10 years, can provide a few good testimonials about their level of service, and you’ll avoid 70% to 80% of the problems that can (and usually do) crop up.

Professionalism – I don’t know of anyone in this business who wears a suit-and-tie to work so I wouldn’t expect any Novi fence company rep to show up dressed to the hilt and trying to impress you with a fancy car. That doesn’t mean that they should act in a low-class manner. It’s important to remember that the company’s management teams sets the pace for all the employees. If you don’t get a good first impression from the sales representative who’s given the job of helping you select the right type of fence to meet your needs, measure the area that needs to be covered, and provide a basic price quote, you probably are not going to be satisfied with the bearing of the installation crew when they show up either.